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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in generating and converting sales leads through community outreach and referral campaigns, while providing exceptional customer service and personalized member experiences. Holds current First Aid and CPR certifications, ensuring safety and compliance in club operations.
Highest-signal resume keywords
Sales Lead GenerationCustomer EngagementFirst Aid CertificationCPR CertificationCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PromotionsReferral CampaignsSales PresentationsMember Retention ProgramsTelephone Lead Contacts
Soft Skills
Rapport BuildingProblem SolvingEmpathyTenacityCustomer Focus
Certifications & Qualifications
First Aid CertificationCPR Certification
Industry Keywords
Sales BudgetCommunity OutreachMember JourneysService CallsClub-Based Products
About the role
Key responsibilities & impact- Proactively contribute to the club sales budget using sales promotions and referral campaigns
- Generate and convert high-quality sales leads through community outreach, referrals and identifying new business opportunities
- Achieve the required number of telephone lead contacts to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create positive and personalised member journeys
- Achieve successful outcomes to enquiries
- Open and close the club according to the club roster
- Participate actively in member retention programs
- Make regular service calls to new and existing members to keep them engaged
- Recommend club-based products to improve member results and experience
Requirements
What you’ll need- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life
- Desire to help people succeed in their goals
- Ability to solve problems and overcome obstacles
- Outstanding communication abilities, including listening, understanding, empathising and influencing others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused approach and desire to achieve exceptional customer outcomes
Benefits
Comp & perks- Base salary + uncapped commissions with realistic earnings of $65K+
- A complimentary all-access Goodlife membership
- Anniversary leave days
- An additional free gym membership for friends and family as part of recognition for service awards
- Career paths to management
- Opportunities with Fitness and Lifestyle Group to develop your career across brands, locations and disciplines