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Sales Operations Associate
Google Fiber. Support and improve tools and processes for frontline sales channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce administration and advanced SQL/SOQL for data analysis and reporting, while effectively managing sales operations processes and training content development. Proven ability to translate business needs into technical requirements and support frontline sales channels.
Highest-signal resume keywords
Salesforce Administrator CertificationAdvanced SQL/SOQL ExpertiseSales Operations Experience in Telecommunications or SaaSExperience Writing and Documenting ProcessesProject Management Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce AdministrationData AnalysisCustom SQL/SOQL QueriesPerformance ManagementLead Generation ProcessesBusiness Requirements DocumentationData Integrity ManagementLicense Allocation ManagementSales Intake Queue OversightTraining Content Creation
Soft Skills
CollaborationCommunicationNegotiationProblem-SolvingPrioritization
Tools & Technologies
SalesforceAI SolutionsData Reporting ToolsPerformance Management ToolsProject Management Software
Certifications & Qualifications
Salesforce Administrator CertificationSalesforce Developer CertificationProject Management Certification
Industry Keywords
Sales OperationsSales EnablementSales Development ManagementTelecommunicationsSaaS
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Support and improve tools and processes for frontline sales channels
- Own territory management, performance management, and lead generation processes
- Maintain standard operating procedures and partner with Education to create training content
- Oversee the sales intake queue and prioritize requests with leadership
- Draft business requirements documents and one-pagers translating business needs into technical requirements
- Provide Salesforce administrative support, including access requests and record updates
- Maintain data integrity and manage license allocation budgets
- Support ad hoc data analysis using SQL and Salesforce for sales organization reporting requests
- Leverage AI to create solutions and tools for bespoke projects, pilots, and new initiatives
Requirements
What you’ll need- Bachelor's degree or equivalent practical experience
- 4 years experience in Sales/Revenue Operations, Sales Enablement, or Sales Development Management
- Salesforce Administrator certification
- Experience writing, diagramming, and documenting processes and policies
- Experience extracting data using custom SQL/SOQL queries
- Sales Operations experience in Telecommunications or SaaS for 3 years or more (preferred)
- Salesforce Developer Certification (preferred)
- Project management certification (preferred)
- Advanced SQL/SOQL expertise (preferred)
- Experience drafting and negotiating service agreements with third-party vendors (preferred)
- Role is not eligible for immigration sponsorship
Benefits
Comp & perks- Bonus
- Benefits
- Equal opportunity employment
- Accessible, inclusive workplace
- Applicant accommodations and confidential support