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About the role
Key responsibilities & impact- Serve as a trusted partner and subject matter expert for complex employee relations matters
- Manage the lifecycle of complex employee relations matters
- Conduct investigations of complaints and concerns, including policy violations, working conditions, disciplinary actions, grievances, harassment, discrimination, and retaliation
- Make recommendations on appropriate courses of action with key stakeholders
- Document findings and write investigation summaries in ThinkLP
- Coach and advise all levels of management on performance management, corrective action, policy interpretation, conflict resolution, and terminations
- Monitor compliance with federal, state, and local employment laws
- Identify emerging employee relations and compliance risks and coordinate timely mitigation
- Lead and participate in community outreach, hiring, and onboarding initiatives in the region
- Partner with business leaders, the P&C team, and Legal to foster a fair, compliant, and inclusive work environment
- Perform other related duties as required
Requirements
What you’ll need- 3-5 years of HR experience, with at least 1 year in Employee Relations, investigations, and supporting field operations
- Prior experience supporting California-based operations and familiarity with California state employment laws
- Proven expertise in end-to-end investigation methodologies (interviewing, evidence gathering, summary writing)
- Strong foundation in US employment laws (FMLA, ADA, EEO, Title VII)
- Proven ability to effectively coach employees and management through complex and difficult issues
- Ability to work cross-functionally with various departments
- Ability to multitask, prioritize, and manage time efficiently
- Strong interpersonal and communication skills, with the ability to build trust, exercise high emotional intelligence, and handle sensitive, confidential information
- Strong analytical and conflict-resolution skills, with a track record of making sound, unbiased decisions under pressure
- Proficiency in computer usage, email, and Google Suite
- Must be willing to travel at least 90% of the time to visit sites in your region
Benefits
Comp & perks- Medical/Dental/Vision Insurance
- 401(k) Retirement Savings Plan
- HSA or FSA eligibility
- Long and Short-Term Disability Insurance
- Fitness Reimbursement Program
- 25% employee discount & FAM Membership
- Flexible PTO
- Group Life Insurance
- EAP through AllOne Health (formerly Carebridge)
- Discretionary annual cash bonus
- Participation in Gopuff’s equity incentive plan