Claims Assistant

Gornitzky GNY

. Answer phones, route calls, and take messages .

Posted 9/23/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $32,300 - $65,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in administrative tasks, including processing claims and correspondence, while utilizing tools like ImageRight and Microsoft Office 365. Exhibits strong communication and customer service skills, effectively collaborating within a team environment.

Highest-signal resume keywords

ImageRight ProficiencyMicrosoft Office 365 KnowledgeStrong Written Communication SkillsCustomer Service SkillsAdministrative Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingInvoice ReviewMail SortingDocument RedactionTask Prioritization

Soft Skills

Strong Verbal Communication SkillsInterpersonal SkillsTeam CollaborationCreative Problem SolvingSense of Urgency

Tools & Technologies

ImageRightWINSMicrosoft OutlookMicrosoft WordMicrosoft ExcelOneDriveMCS Portal

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

FNOL ClaimsHIPAA AuthorizationSummons & ComplaintsIndependent Medical ExamsBroker Acknowledgements

About the role

Key responsibilities & impact

Answer phones, route calls, and take messages
Prepare and mail overnight, regular, and certified correspondence
Use ImageRight, WINS, and Microsoft Outlook, Word, and Excel
Process and review invoices
Open, prepare, sort, and scan mail into ImageRight
Set up FNOL claims and related workflows, including coverage confirmation, incident/claim setup, ISO claim entry, lawsuit setup, broker acknowledgements, and examiner task assignment
Submit HIPAA authorizations through the MCS portal and import received medical records into ImageRight
Process Summons & Complaints
Redact policies in ImageRight
Share GNY files with third parties via OneDrive
Set up Independent Medical Exams
Back up the main switchboard as needed
Participate in special projects and perform additional duties as required

Requirements

What you’ll need

High School diploma or equivalent required
1-2 years administrative experience preferred
Knowledge of Microsoft Office 365 required
Experience with ImageRight and WINS a plus
Strong written and verbal communication skills
Strong customer service and interpersonal skills
Able to work as part of a team
Capable of prioritizing various tasks and completing assignments with a sense of urgency
Ability to think creatively and develop strategies to solve claim issues

Benefits

Comp & perks

Eligibility for an annual discretionary bonus based on performance