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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing social commerce client portfolios, translating business goals into actionable strategies, and analyzing performance metrics to drive growth. Proficient in coordinating cross-functional teams and developing comprehensive business cases to enhance client relationships and commercial outcomes.
Highest-signal resume keywords
Social Commerce ExperienceClient Relationship ManagementData Analysis and Performance MetricsBusiness Case DevelopmentFluent English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E-Commerce StrategyGMV AnalysisMargin ManagementCAC UnderstandingROAS CalculationAOV AnalysisForecastingBudget ManagementAccount Growth StrategiesProposal Development
Soft Skills
Calm Under PressureTrust BuildingPriority SettingHonesty with Clients
Tools & Technologies
Spreadsheet ProficiencyTikTok ShopAffiliate Marketing Platforms
Certifications & Qualifications
Valid EU Work Permit
Industry Keywords
Social CommerceClient-Facing RolesMarketplaceAgency ExperiencePlatform Partnerships
About the role
Key responsibilities & impact- Own a portfolio of social commerce clients end to end, including relationships, plans, delivery and commercial results
- Translate client business goals such as GMV, margin, CAC and launch targets into social commerce strategies across TikTok Shop, affiliate, live and creator content
- Analyze performance, identify bottlenecks and incremental revenue opportunities, and adjust plans based on data
- Coordinate affiliate, shop operations, commerce creative, studio, paid, creative and production specialists
- Manage forecasting, scoping, budgets, margin, renewals and upselling
- Grow accounts by identifying opportunities, building business cases and selling them
- Support new business through proposals, pitches and scoping for prospective commerce clients
- Work with TikTok and platform partners on programs, betas and co-marketing
- Develop playbooks, benchmarks and ways of working from account learnings
Requirements
What you’ll need- 5-8 years in client-facing commercial roles (agency, platform, marketplace or brand side) with real ownership of accounts and targets
- Hands-on social commerce and e-commerce experience
- Comfortable in a spreadsheet, able to build a business case, and understand unit economics (commission, margin, ROAS, AOV, CAC)
- Commercially sharp, able to spot growth in an existing account and scope, price and close it
- Able to coordinate specialists through clarity, priority-setting and trust without line-managing them
- Calm under pressure and honest with clients when performance metrics are below expectations
- Fluent English required
- Dutch is a strong advantage
- Valid EU work permit required
Benefits
Comp & perks- 25 vacation days, plus flexibility to take additional time off
- Commuting allowance for both car and public transport
- Remote working possibilities
- A MacBook for peak productivity
- Training opportunities to develop your skills and grow with us
- Healthy communal lunches
- Fun events to connect, recharge, and bond as a team
- Phone allowance
- Unlimited mental health and well-being support via OpenUp
- Pension plan where GoSpooky contributes a percentage of your salary
- Dutch classes for international team members
- 2 extra weeks of paid birth leave/geboorteverlof for partners