Senior Product Insights Analyst – Credit Card

GoTymeX

. Own end-to-end performance analytics across activation, engagement, spend, repayment, and retention .

Posted 11/2/2026full-timeHo Chi Minh City • VietnamSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in performance analytics, leveraging SQL and Python for data manipulation and statistical analysis. Proficient in building self-serve dashboards and conducting A/B testing to inform product strategies in the financial services sector.

Highest-signal resume keywords

Expert-Level SQLPython / PySpark ProficiencyDatabricks ExperienceCustomer Lifecycle AnalyticsFinancial Services Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SQLPythonPySparkHypothesis TestingCohort AnalysisExperimental DesignData ManipulationStatistical AnalysisCustomer Lifecycle AnalyticsData Quality Standards

Soft Skills

Analytical ThinkingStrategic Implications SynthesisCollaboration

Tools & Technologies

DatabricksMixpanelTableauClaudeCursor

Industry Keywords

Financial ServicesFintechBankingLending DomainCredit Risk ConceptsVintage AnalysisECLDelinquencyMulti-Market EnvironmentVisa/Mastercard Reporting Tools

Tech Stack

Tools & technologies

PySparkPythonSQLTableau

About the role

Key responsibilities & impact

Own end-to-end performance analytics across activation, engagement, spend, repayment, and retention
Track and interpret KPIs including NPS, activation rates, digital adoption, unit economics, interchange, fee revenue, loyalty costs, and ECL contribution
Monitor portfolio health, including revolve rates, payment behaviour, limit utilisation, and cohort evolution
Identify performance inflection points and generate root-cause hypotheses
Analyse the acquisition and onboarding funnel from application through activation and first spend
Embed in sprint ceremonies and product rituals; define measurement frameworks for new features
Provide pre-launch data-readiness checks and post-launch performance reads for releases
Support A/B testing and experiment design for product and go-to-market initiatives
Synthesise analyses into conclusions, strategic implications, and concrete product or commercial actions
Surface behavioural patterns, market signals, and competitive benchmarks
Support go-to-market strategy, value proposition testing, and loyalty/rewards design with data-backed recommendations
Partner with in-country analytics and credit risk teams across the Philippines and South Africa
Build and maintain self-serve dashboards in Databricks and Mixpanel
Use Claude, Cursor, and Databricks AI to accelerate insight generation and automate workflows
Contribute to analytics best practices, documentation, and data-quality standards

Requirements

What you’ll need

Expert-level SQL, including complex queries, window functions, and optimisation at scale
Proficiency in Python / PySpark for data manipulation, statistical analysis, and automation
Databricks and Mixpanel experience; Tableau or similar also acceptable
Knowledge of hypothesis testing, cohort analysis, and experimental design
Demonstrated daily use of AI tools to accelerate insight generation and automate workflows
5+ years of experience in data/analytics
Financial services, fintech, or banking experience required
Lending domain experience strongly preferred, including credit card, BNPL, or personal loans
Exposure to credit risk concepts such as vintage analysis, ECL, and delinquency is advantageous
Experience with customer lifecycle analytics: acquisition, activation, engagement, retention, and churn
Experience in a multi-market or multi-country product environment preferred
Familiarity with Visa/Mastercard reporting tools or card management system platforms preferred
Background in a high-growth startup or digital bank environment preferred

Benefits

Comp & perks

Competitive salary that recognises your talent and potential
Performance-based bonus, including stock-based incentives for high performers
Conferences and expert-led training to accelerate your career
Flexibility to work from home or the office (HCMC-based, hybrid)
Generous annual leave allowance, paid birthday leave, and additional days off
Meal and parking allowances
Premium healthcare for you and your family
Overseas travel opportunities — Philippines, South Africa, and group offices
Access to technical seminars, conferences, career talks, and overseas training
International and collaborative culture with continuous learning and personal growth