Clinical AI Technical Integration Specialist

GovCIO

. Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go-live sites .

Posted 11/2/2026full-timeRemote • United StatesSeniorLead💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supporting technical systems and healthcare technology environments, with a strong focus on troubleshooting, quality assurance, and effective communication across stakeholders. Proficient in translating technical findings into actionable insights and recommendations.

Highest-signal resume keywords

Technical TroubleshootingQuality Assurance/TestingHealthcare Technology SupportRoot Cause AnalysisDocumentation and Recommendations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Systems SupportTesting EnvironmentsDefect TriageValidation WorkflowsOperational Technology SupportDigital Health OperationsEnterprise Software PlatformsWorkflow AnalysisTechnical Readiness GuidancePeripheral Equipment Testing

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationCollaboration SkillsProblem-Solving Skills

Tools & Technologies

VistAAmbient AI ScribeCPRSCollaboration PlatformsAudio Hardware

Certifications & Qualifications

Suitability/Public Trust Clearance

Industry Keywords

Healthcare AdministrationHealth InformaticsInformation SystemsEngineeringTechnical Workflows

About the role

Key responsibilities & impact

Support VistA and Ambient AI Scribe interface testing across Primary Care pilot and go-live sites
Assist in validating system interactions and technical workflows within CPRS/VistA environments
Identify technical gaps, workflow dependencies, and operational impacts observed during testing
Support development of standardized testing approaches aligned with business and clinical requirements
Attend training sessions, office hours, and technical support calls to troubleshoot issues in real time
Monitor collaboration platforms to identify and respond to emerging technical issues
Engage directly with end users to resolve access issues, equipment challenges, and technical barriers
Document recurring issues and technical patterns
Work with multiple Ambient AI vendors to troubleshoot technical issues impacting providers
Route tickets and technical findings to appropriate escalation teams
Support coordination between vendors, VA stakeholders, and technical support organizations
Conduct workflow reviews with VA programs evaluating Ambient AI Scribe capabilities
Document best practices, workflow considerations, and operational insights
Support demonstrations of Ambient AI solutions to high-level VA programs exploring adoption
Translate technical testing findings into structured recommendations
Support testing and evaluation of peripheral equipment such as microphones and audio hardware
Provide technical recommendations regarding compatible equipment across supported Ambient AI tools
Assist in establishing standardized technical readiness guidance

Requirements

What you’ll need

Bachelor's degree in Information Systems, Health Informatics, Healthcare Administration, Computer Science, Engineering, or a related technical or healthcare discipline (or commensurate experience)
Equivalent combination of education and relevant technical experience supporting complex systems, testing environments, or operational technology support may be substituted
10+ years of progressive experience supporting technical systems, healthcare technology environments, quality assurance/testing, digital health operations, or enterprise software platforms
Demonstrated experience troubleshooting complex technical issues and performing root cause analysis
Experience supporting testing activities, defect triage, validation workflows, or quality assurance processes
Ability to analyze and distinguish product defects, configuration issues, workflow challenges, and operational impacts
Experience partnering with engineering teams, vendors, and operational support organizations to resolve technical issues
Strong technical troubleshooting and problem-solving skills within complex operational environments
Ability to translate technical findings into clear documentation, recommendations, and actionable insights
Strong verbal and written communication skills with the ability to collaborate effectively across technical and operational stakeholders
Ability to obtain and maintain a Suitability/Public Trust clearance