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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in gathering and documenting business and functional requirements for ICAM products, with a strong focus on Agile methodologies and stakeholder collaboration. Proficient in translating complex ICAM concepts into clear business requirements while ensuring compliance with federal policies.
Highest-signal resume keywords
Business Requirements Document (BRD) WritingAgile Scrum MethodologyIdentity and Access Management (IAM) ConceptsJira Project ManagementUser Acceptance Testing (UAT)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisRequirements DocumentationProcess MappingData AnalysisBacklog RefinementSprint PlanningTestable Acceptance CriteriaProcess Flow DiagramsUML DiagramsRequirements Traceability
Soft Skills
Analytical SkillsWritten CommunicationVerbal CommunicationStakeholder EngagementFacilitation Skills
Tools & Technologies
JiraConfluenceAgile ToolsSDLC KnowledgeUAT Tools
Certifications & Qualifications
Suitability/Public Trust Clearance
Industry Keywords
ICAMIAMSSOMFAIGAPAMSAMLOAuthOIDCMaster Person Index (MPI)
Tech Stack
Tools & technologiesSDLC
About the role
Key responsibilities & impact- Gather, analyze, and document business and functional requirements for ICAM products
- Partner with Project/Program Managers, engineering, architecture, and VA stakeholders
- Write Business Requirements Documents (BRDs) and user stories with testable acceptance criteria
- Support backlog refinement, sprint planning, and prioritization activities
- Map AS-IS and TO-BE business processes and workflows for identity and access management functions
- Analyze impacts of proposed changes across interconnected ICAM systems and dependent applications
- Support user acceptance testing (UAT) and release readiness activities
- Maintain requirements, user stories, and process documentation in Jira and Confluence or comparable tools
- Facilitate requirements workshops and stakeholder interviews
- Translate complex ICAM concepts such as SSO, MFA, PAM, and IGA into clear business requirements
- Support data analysis and reconciliation to validate identity data quality and requirements traceability
- Contribute requirements status, backlog health, and risk information to program reporting
- Ensure requirements and documentation comply with applicable federal policy and agency-specific standards
Requirements
What you’ll need- Bachelor's degree, plus 8+ years of experience as a Business Analyst supporting IT programs (or commensurate combination of education and experience)
- Experience working within Agile Scrum or SAFe delivery teams
- Demonstrated experience writing Business Requirements Documents (BRDs) and user stories with testable acceptance criteria
- Experience supporting backlog refinement and sprint planning activities
- Experience mapping AS-IS/TO-BE business processes and workflows
- Strong analytical, written, and verbal communication skills, with the ability to translate complex technical concepts for non-technical stakeholders
- Experience using Jira (or other comparable tools) to maintain requirements and project artifacts
- Ability to obtain and maintain a Suitability/Public Trust clearance
- Preferred: Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency
- Preferred: Familiarity with IAM/ICAM concepts and technologies, such as SSO, MFA, IGA, PAM, SAML/OAuth/OIDC, and Master Person Index (MPI)/identity resolution
- Preferred: Experience creating process flow diagrams or UML diagrams
- Preferred: Knowledge of the software development lifecycle (SDLC) and Agile methodologies
- Preferred: Experience supporting user acceptance testing (UAT) and release readiness activities
