Production Training Support Communications Analyst

GovCIO

. Translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $71,150 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong writing and storytelling abilities to simplify technical concepts for non-technical audiences while managing communication timelines and channels effectively. Collaborates with cross-functional Agile teams to produce user-friendly communication materials and updates.

Highest-signal resume keywords

Strong Writing AbilitiesOrganizational SkillsAgile Methodologies ExperienceCollaboration Tools ProficiencyCommunication Management

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Storytelling AbilitiesEagerness to LearnAbility to Manage Multiple Threads

Tools & Technologies

JiraConfluenceTeamsSharePoint

Certifications & Qualifications

Suitability/Public Trust Clearance

Industry Keywords

Veteran Readiness and EmploymentTechnical CommunicationAgile CadencesRelease NotesDeployment Announcements

About the role

Key responsibilities & impact

Translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications
Partner with Agile teams, including Scrum Masters, Product Owners, Business Analysts, and Developers, to understand upcoming technical changes and craft user-friendly communication materials
Prepare release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials
Maintain communication timelines aligned to Agile cadences, including sprints, increments, and release cycles
Manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories

Requirements

What you’ll need

Bachelor’s degree in communications, or commensurate experience with training and support systems
5-8 years of work experience
Strong writing and storytelling abilities, especially when simplifying technical concepts for non-technical audiences
Strong organizational skills with the ability to manage multiple communication threads simultaneously
Eagerness to learn technical concepts and collaborate with cross-functional teams
Ability to obtain and maintain a Suitability/Public Trust clearance
Preferred: Experience using collaboration and work-tracking tools (e.g., Jira, Confluence, Teams, SharePoint)
Preferred: 1+ year of experience in software industry using AGILE methods