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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within shared services and healthcare environments, with a strong focus on Agile methodologies, data governance, and stakeholder engagement. Proficient in managing project lifecycles, vendor relationships, and technical requirements to drive successful product delivery.
Highest-signal resume keywords
Product ManagementAgile/Scrum ExperienceData AnalyticsFHIR Standards ExposureStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementData AnalyticsAgile MethodologiesTechnical Requirements TranslationData Quality TroubleshootingVendor ManagementProject Lifecycle ManagementIssue ResolutionBacklog ManagementHuman-Centered Design
Soft Skills
Stakeholder Relationship BuildingCross-Functional Team LeadershipCommunicationProblem SolvingCollaboration
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointJiraAzure DevOpsAgile Tools
Industry Keywords
HealthcareFHIR StandardsData GovernanceCompliance StandardsPatient-Generated Health DataVA/OCC EnvironmentCloud PlatformsDevSecOpsTechnical SolutionsShared Services
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Lead strategy, delivery, and oversight of a custom-developed product within the OCC portfolio supporting the Veterans Health Administration Office of Connected Care
- Own intake and triage of shared services demand requests and translate them into scoped, actionable work
- Direct shared services projects through design, implementation, and testing
- Coordinate across technical teams and system owners to schedule tasks, align dependencies, and resolve blockers
- Define requirements and plan lifecycle deployment with engineering on shared services architecture
- Manage integrated project plans, including budgets, risk, and status reporting
- Lead sprint planning, execution, and retrospectives; resolve issues to meet delivery goals
- Prepare issue summaries and briefings, escalating risks to leadership as needed
- Assist with FHIR data governance and data quality/pipeline troubleshooting, including data mapping, standardization, and coordination with data engineers on pipeline fixes
- Manage vendor and delivery partner deliverables, ensuring quality standards are met
- Advise clients on strategic and technical solution options
- Collaborate with business owners and clinical SMEs on product decisions
- Conduct project meetings and support technical teams' development
- Generally report to a Program Manager
Requirements
What you’ll need- Proven experience as a Product Manager supporting shared services or platform environments, including intake, triage, and coordination of demand requests across technical teams
- Bachelor's degree in a technical, business, scientific, or healthcare discipline, with 12+ years of overall experience and 5-8 years of product/program management experience in a healthcare or technical setting (or commensurate experience)
- 3-5+ years of experience in a data analytics or data-oriented environment
- Experience in Agile/Scrum environments, leading cross-functional teams to define product vision, roadmap, and measurable outcomes
- Ability to translate stakeholder needs into clear technical requirements
- Strong issue resolution skills, with the ability to identify root causes and drive timely solutions
- Proven ability to build and maintain stakeholder relationships across all levels, aligning priorities and managing expectations
- Exposure to FHIR standards or healthcare data governance practices
- Familiarity with data quality and data pipeline troubleshooting across technical teams
- Experience managing vendor or contractor teams and evaluating delivery
- Proficiency in Microsoft Excel, PowerPoint, and Agile tools
- Experience supporting federal programs or within the VA/OCC environment preferred
- Experience with FHIR interoperability standards and enterprise healthcare data governance frameworks preferred
- Background working with patient-generated health data (PGHD) or clinical data sources preferred
- Knowledge of compliance standards or healthcare-related systems preferred
- Familiarity with modern tech stacks, APIs, cloud platforms, or DevSecOps preferred
- Experience with backlog tools such as Jira, Azure DevOps, or similar preferred
- Background in human-centered design, user research, or usability testing preferred
- Experience working with distributed, remote teams preferred
- Ability to obtain or maintain a Public Trust
Benefits
Comp & perks- Fully remote work within the United States
- Up to 10% travel for quarterly reviews
