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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in developing and integrating applications on the ServiceNow Now Platform, with a strong focus on ITSM and custom application development. Proficient in designing scalable integration architectures and delivering robust solutions using JavaScript, REST/SOAP integrations, and Agile methodologies.
Highest-signal resume keywords
ServiceNow DevelopmentIntegration Hub ExpertiseJavaScript ProficiencyServiceNow Certified Application DeveloperREST/SOAP Integrations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNowNow PlatformJavaScriptGlide APIsFlow DesignerIntegrationHubUnit TestingEnd-to-End Automated TestingREST IntegrationsSOAP Integrations
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
JiraGitHub
Certifications & Qualifications
ServiceNow Certified Application Developer
Industry Keywords
ITSMApp EngineIntegration HubAgileSDLC
Tech Stack
Tools & technologiesITSMJavaJavaScriptSDLCServiceNowSOAP
About the role
Key responsibilities & impact- Design, build, and deploy a bi-directional integration between ServiceNow and Jira
- Develop, maintain, and expand custom ServiceNow applications using the Now Platform
- Develop front-end and back-end components connected to a blended technology stack
- Interconnect ServiceNow functions with legacy systems
- Rapidly deliver lightweight back-end services and front-end public-facing web stacks
- Diagnose and troubleshoot production application issues
- Promote innovation in technologies, processes, and tools
- Work with Product Owners and Scrum Teams on requirements decomposition, backlog refinement, and breaking down user stories and tasks
- Support the Product Owner and interact with stakeholders
- Perform unit and integration testing
- Interface with internal and Government management personnel
Requirements
What you’ll need- Bachelor's Degree in Engineering, Computer Science, Systems, Business or related scientific/technical discipline; 10 years of additional relevant experience may be substituted for education
- 15+ years of work experience
- 5+ years of development experience
- 2+ years of experience in ServiceNow and the Now Platform, including ITSM, App Engine and/or Integration Hub
- Ability to design, discuss, and document system strategies for platforms, applications, and networks
- Experience writing unit and end-to-end automated tests
- Proficiency with Jira and GitHub
- ServiceNow Certified Application Developer (CAD) certification and hands-on experience building custom applications on the Now Platform
- Strong expertise in JavaScript, Glide APIs, Flow Designer, and IntegrationHub
- Experience with REST/SOAP integrations, webhook frameworks, authentication models, and cross-platform data mapping
- Familiarity with Jira project structure, issue data models, workflows, and service account configurations
- Ability to design scalable integration architectures meeting enterprise security, governance, and SDLC standards
- Ability to obtain and maintain a Suitability/Public Trust clearance
- Preferred: ServiceNow development and Now Platform experience including ITSM, App Engine, Integration Hub, Mobile Studio, and Automated Test Framework
- Preferred: Java development experience
