Technical Trainer

GovCIO

. Develop, maintain, and update instructor-led training, virtual training, Knowledge Base articles, Standard Operating Procedures, and other learning resources .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering engaging training content across various formats, including instructor-led and virtual training. Proficient in technical writing, instructional design methodologies, and utilizing Learning Management Systems to enhance learner engagement and knowledge retention.

Highest-signal resume keywords

Training Content DevelopmentTechnical WritingLearning Management Systems (LMS)Presentation and Facilitation SkillsKnowledge of Adult Learning Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Content DevelopmentTechnical WritingInstructional DesignContent DevelopmentMultimedia Learning Content CreationProcess Flow CreationKnowledge Base Article DevelopmentEvaluation of Training EffectivenessUser-Friendly Content TranslationProject Management

Soft Skills

Excellent Communication SkillsTeam PlayerProblem-SolvingTime ManagementAttention to Detail

Tools & Technologies

Microsoft 365 ApplicationsLearning Management Systems (LMS)E-Learning Development ToolsVirtual Training PlatformsKnowledge Base Software

Certifications & Qualifications

Public Trust Security Clearance

Industry Keywords

Healthcare ITTechnical DocumentationOperational ExcellenceGovernment TechnologyEnterprise Technology

About the role

Key responsibilities & impact

Develop, maintain, and update instructor-led training, virtual training, Knowledge Base articles, Standard Operating Procedures, and other learning resources
Deliver engaging and professional training sessions to technical and non-technical audiences using instructor-led, virtual, and self-paced learning methods
Translate complex operational and technical concepts into clear, concise, and user-friendly content
Collaborate with program management, operational team, product managers, technicians, engineers, and training team to identify training needs and develop effective learning solutions
Evaluate training effectiveness and recommend improvements to increase learner engagement, knowledge retention, and user adoption
Ensure training materials remain current with system enhancements, process changes, and evolving business requirements
Support new technology implementations, system releases, and operational initiatives through development and delivery of training content
Facilitate knowledge transfer and contribute to workforce readiness, operational excellence, and mission success

Requirements

What you’ll need

Bachelor's degree in Education, Training, Communications, Technical Writing, Information Technology, or a related field and 5 yrs of experience (or equivalent combination of education and experience)
Minimum 2 year of experience developing training content, technical documentation, or knowledge materials
Experience delivering classroom, virtual, or webinar-based training to diverse audiences
Experience supporting operational, technical, healthcare IT, government, or enterprise technology environments preferred
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
Excellent communication skills and ability to speak clearly, confidently, and comfortably with a wide range of audiences
Ability to communicate effectively both verbally and in writing, including status reports, scoping documents, lessons learned, roadblocks / impediments and other training related documentation
Ability to communicate ideas in both technical and user-friendly language
History of consistently meeting or exceeding established individual performance objectives and goals
Calm and focused ability to handle high-pressure escalations, roadblocks / challenges, and customer expectations
Must be a team player
Regular and reliable attendance is required
Must be able to obtain and maintain a Public Trust Security Clearance
U.S. citizenship required
Strong technical writing, editing, proofreading, and content development skills preferred
Experience creating multimedia learning content, including videos, interactive tutorials, and web-based training preferred
Excellent presentation, facilitation, and public speaking abilities preferred
Proficiency with Microsoft 365 applications, including Word, PowerPoint, Teams, SharePoint, and Outlook preferred
Experience with Learning Management Systems (LMS) and e-learning development tools preferred
Ability to create visual training materials, process flows, and instructional content preferred
Knowledge of adult learning principles, instructional design methodologies, and training best practices preferred
Ability to learn and understand new technologies, applications, and operational processes quickly preferred
Strong work ethic and accountability
Effective time management and multitasking ability
Dependable, punctual, and customer-focused
Team-oriented with a collaborative mindset
Attention to detail and quality
Problem-solving and analytical thinking
Confident, calm, and clear communicator