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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical documentation, including writing, editing, and graphic design, while collaborating with subject matter experts to produce clear and concise narratives. Proficient in Microsoft Office Suite and experienced in agile environments, with a focus on maintaining quality and consistency across deliverables.
Highest-signal resume keywords
Technical Documentation WritingMicrosoft Word ProficiencyAgile Environment ExperienceCollaboration With Subject Matter ExpertsClear Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Documentation WritingEditingGraphic DesignContent ReviewMeeting Minutes DraftingProcess DocumentationQuality AssuranceNarrative DevelopmentAgile MethodologyUX Software Certification
Soft Skills
Clear CommunicationCollaborationAttention to DetailTime ManagementAdaptability
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft SharePointAdobe Acrobat
Certifications & Qualifications
UX Software Certification
Industry Keywords
Enterprise VA ProjectsFederal AgenciesPublic Trust ClearanceBusiness AdministrationOperations Research
About the role
Key responsibilities & impact- Write, rewrite, and/or edit technical documentation and team communications/artifacts, including graphic design as needed
- Translate complicated issues from multiple information sources into clear, compelling, concise, and well-written narratives
- Apply editorial styles and standards consistently across documentation
- Develop ad hoc artifacts for varied audiences, including executive VA leadership
- Create documentation based on newly identified processes and procedures through each fiscal year
- Collaborate with subject matter experts to develop comprehensive deliverables
- Acquire subject knowledge through daily team support and standard team activities
- Review technical documentation for content and formatting quality
- Work with the project manager to address communications gaps and maintain the team communication plan
- Draft accurate, succinct meeting minutes with short turnaround times
- Review and refine existing artifacts shared with key VAMC personnel during each site Electronic Health Record transition
- Perform related duties as assigned
Requirements
What you’ll need- Bachelor's degree in business administration, Business Management, Computer Science, Information Systems, Operations Research or related fields with 5+ years of experience (or commensurate experience)
- 3-5 years of relevant experience with certifications in relevant UX software or 5 to 7 years of relevant experience may be substituted for education
- Experience within Enterprise VA projects or other federal agencies
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and Adobe Acrobat
- Experience operating in an agile environment
- Must be able to obtain/maintain a suitability/public trust clearance with the VA
- Core hours of operation Monday to Friday, 8 am to 5 pm ET
- Position is fully remote within the United States