Partner Success Associate

GovX

. Optimize GOVX partners’ assortments, including product selection, pricing, contracts, and marketing .

Posted 10/9/2026full-timeSan Diego • California • United StatesJuniorMid-Level💰 $33 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in optimizing partner assortments, managing project-based work, and analyzing data to drive revenue and margin improvements. Proficient in partner communications and performance reporting, with a strong focus on eCommerce and retail operations.

Highest-signal resume keywords

Ecommerce ExperienceProject ManagementData AnalysisMicrosoft Excel ProficiencyPartner Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProject ManagementPricing ModelsPerformance ReportingContract NegotiationProduct SelectionMarket Trend AnalysisKPI MonitoringAssortment OptimizationTechnical Troubleshooting

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementVerbal CommunicationWritten Communication

Tools & Technologies

CRMShopifyAffiliate PlatformsMicrosoft Office

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

EcommerceRetailPartner ManagementMarketing ServicesWholesale Costs

About the role

Key responsibilities & impact

Optimize GOVX partners’ assortments, including product selection, pricing, contracts, and marketing
Answer inbound partner inquiries and troubleshoot technical and logistics issues
Review data and negotiate improved margins, wholesale costs, promotional funding, discount terms, and payment terms
Review partner merchandising and improve GOVX visibility across Shopify partners using the GOVX ID app
Develop scalable partner communications and track margin opportunities, upsell, cross-sell, and renewal opportunities in the CRM
Manage onboarding processes as project manager, coordinating contracts, product data, assortments, creative assets, integrations, launch timing, and partner issues
Manage Marketing Services contracts, assets, approvals, revisions, placements, and monthly reporting
Optimize onsite category experiences, product placements, pricing, assortment, search terms, collections, and product information
Own 10–15 partner accounts and communicate with partners by phone, video, and email
Establish and monitor KPIs for orders, revenue, margin, traffic, and conversion
Produce weekly and monthly performance reports and surface data-driven insights
Identify underperforming partners or products and recommend corrective actions
Monitor market trends, competitor activity, inventory availability, and assortment breadth
Support quarterly business recaps and forecasts for senior management
Collaborate with vendors, Seller Partnerships, Marketing, Category Management, Digital Merchandising, Product, Integration, Accounting, and Contact Center teams

Requirements

What you’ll need

2+ Years’ experience in an office environment performing project-based work
1+ Year’s experience in ecommerce or retail
Strong attention to detail and ability switch between projects without sacrificing quality
Commercially minded — focused on revenue and margin
Strong analytical skills; comfortable pulling reports, building pricing models, and translating data into action
Excellent written and verbal communication skills; confident communicating with partners via phone, video, and email
Excellent organizational and time management skills
Proficient in Microsoft Office, especially Excel
Experience with affiliate platforms or ecommerce marketplace operations is a plus
Passionate and mission driven
Successful completion of a background check and drug testing prior to starting employment
No relocation allowance or visa sponsorship will be provided
Bachelor’s Degree (preferred)

Benefits

Comp & perks

Competitive benefits including medical, dental, vision, 401K and PTO
Volunteer time off
Exposure to a growing ecommerce company
Collaborative work environment in a modern office, stocked with drinks and snacks
Gym on site
Paid Vacation time, Paid Sick Leave, Paid Holidays
401(k) plan with discretionary match available
Medical, Dental, Vision, and Life Insurance
Flexible Spending Account (FSA), Health Savings Account (HSA)
Voluntary benefits including Critical Illness, Group Accident, and Voluntary Life
Employee Referral Program
Discounts on the GOVX website