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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payment operations and transaction monitoring, with a strong focus on fraud prevention and risk analysis. Proficient in managing high-value transactions and communicating complex risk findings across teams.
Highest-signal resume keywords
Payment Operations ExperienceTransaction MonitoringFraud PreventionAnalytical Tools ProficiencySQL or Advanced Excel Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transactional Risk AnalysisDeposit/Withdrawal FlowsChargeback ExposureAlert-Based Risk ConsolesPayment Back-Office SystemsPattern SearchingPayment Fraud IndicatorsOperational Friction IdentificationDecisive JudgmentCase Resolution Management
Soft Skills
Clear Communication SkillsMultitasking AbilityPrioritization SkillsDecisive Judgment Under Pressure
Tools & Technologies
Analytical ToolsPayment Service Providers (PSPs)Acquiring BanksAlternative Payment Methods (APMs)Crypto Payment Rails
Industry Keywords
FinTechIGamingE-commerceRisk OperationsHigh-Volume Environments
Tech Stack
Tools & technologiesRuby on RailsSQL
About the role
Key responsibilities & impact- Analyze full transactional flows across deposits, withdrawals, and payment histories to identify anomalies, suspicious behavior, and operational errors
- Review high-value and high-risk transactions in real time and make evidence-based approve/decline decisions
- Identify payment fraud indicators, chargeback risks, payment method abuse, and deposit/withdrawal mismatches
- Investigate complex payment cases involving failed, pending, unusual, or declined transactions
- Manage multiple urgent cases simultaneously and prioritize them by risk severity and financial impact
- Maintain clear, structured, audit-ready documentation of reviewed cases, decisions, and risk actions
- Distinguish root causes among payment fraud, platform configuration gaps, gateway failures, and provider-side issues
- Identify operational friction, missing rules, and system logic gaps; provide feedback to improve risk tools
- Respond to operational spikes and risk incidents promptly while maintaining accuracy
- Communicate findings, decisions, and interventions to Finance, Support, Tech, and Fraud teams
- Own cases through resolution and escalate complex scenarios when higher authorization is required
Requirements
What you’ll need- 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations in FinTech/iGaming/E-commerce
- Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure
- Proven experience with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments
- Ability to multitask and prioritize urgent, high-value alerts based on financial impact
- Decisive judgment to execute fast, high-stakes decisions under pressure
- Clear cross-team communication skills to explain complex risk rationale concisely
- Upper-Intermediate English level
- Readiness to work in a rotating shift schedule, including night shifts
- Experience with alternative payment methods (APMs) and crypto payment rails across different regions
- Understanding of basic SQL or advanced Excel/data tools for quick pattern searching
- Prior experience dealing directly with payment service providers (PSPs) and acquiring banks
Benefits
Comp & perks- Benefits Cafeteria — annual budget allocated to Sports, Medical, Mental health, Home office, and Languages
- Paid maternity/paternity leave + monthly childcare allowance
- 20+ vacation days
- Unlimited sick leave
- Emergency time off
- Remote-first work arrangement
- Tech support
- Coworking compensation
- Team events (online/offline/offsite)
- Learning culture with internal courses + growth programs
