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Claims PL Casualty Complex Representative
Grange Insurance. Investigate, evaluate, and negotiate settlements of complex PL Casualty Liability Claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in investigating and negotiating complex PL Casualty Liability Claims while maintaining strong communication and organizational skills. Capable of managing claims efficiently with minimal supervision and fostering positive relationships with customers and agents.
Highest-signal resume keywords
Complex Liability Claims HandlingClaims Investigation and EvaluationCustomer Service ExcellenceStrong Communication SkillsState-Specific Adjusters' License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ExperienceCasualty Claims HandlingClaims AdjustmentReinsurance ReportingLoss Reporting
Soft Skills
Organization SkillsProfessional Interaction
Tools & Technologies
Personal Computers
Certifications & Qualifications
Adjusters' License
Industry Keywords
PL Casualty Liability ClaimsClaims NegotiationCustomer Relationship Management
About the role
Key responsibilities & impact- Investigate, evaluate, and negotiate settlements of complex PL Casualty Liability Claims
- Investigate, evaluate, and adjust assigned complex liability claims within authority limits
- Summarize cases exceeding authority and submit them to managers or specialists for approval
- Handle complex claims with minimal supervision
- Establish and maintain positive relationships with internal and external customers
- Provide excellent customer service
- Communicate regularly and effectively with agents, including face-to-face visits when required
- Assist other departments with investigations when required
- Handle workload efficiently with limited supervision or direction
- Report large losses and present claims to the CAB Committee
- Ensure appropriate reinsurance reporting on claims
Requirements
What you’ll need- College degree preferred
- Five (5) years claims experience
- At least three (3) years involvement in casualty claims handling preferred
- Strong communication and organization skills
- Proficiency with personal computers
- Ability to interact with customers and agents in a professional manner
- State-specific adjusters’ license may be required
Benefits
Comp & perks- Remote work options
- Hybrid work options
- Flexible work hours (role dependent)
- Competitive traditional benefits
- Cultural appreciation holiday
- Family formation benefits
- Compassionate care leave
- Expanded categories of bereavement leave
- Associate Resource Groups providing professional and personal growth opportunities
- Professional development, networking, business value, and community outreach opportunities through the Inclusive Culture Council