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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating employee lifecycle processes, maintaining HR documentation, and supporting workplace health and safety activities. Proficient in using HR information systems like HiBob and skilled in managing multiple priorities with strong attention to detail.
Highest-signal resume keywords
Employee Lifecycle CoordinationHR Documentation ManagementHiBob ExperienceOrganizational SkillsCIPD Qualification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee OnboardingContract PreparationPerformance Management SupportHR ReportingWorkflow AutomationPre-Employment ChecksConfidentiality ManagementRecord KeepingProblem ResolutionOffice Administration
Soft Skills
Clear CommunicationAttention to DetailProactive Problem SolvingIndependenceCollaboration
Tools & Technologies
HiBobMicrosoft OfficeGoogle Workspace
Certifications & Qualifications
CIPD Qualification
Industry Keywords
Tech Scale Up ExperienceInternational BusinessEmployee RelationsWorkplace Health and SafetyPeople Function
About the role
Key responsibilities & impact- Coordinate core employee lifecycle processes, including onboarding, probation, contractual changes, promotions and offboarding
- Prepare employment contracts, offer documentation, employee letters and standard HR correspondence
- Maintain accurate employee information and documentation in HiBob and employee files
- Coordinate pre-employment checks, references and right-to-work documentation
- Support consistent onboarding experiences and induction activities
- Maintain HR trackers, employee records and workflow checklists
- Support administration of benefits, leave and employee programmes
- Respond to routine employee and manager queries and escalate complex matters
- Provide administrative support for performance, disciplinary, grievance and employee-relations processes
- Support audits of employee documentation and remediate missing or incomplete records
- Assist with HR reports, people data and regular updates
- Document standard operating procedures and identify opportunities to simplify, standardise or automate HR workflows using AI
- Own the effective day-to-day running of the London office
- Act as the main point of contact for employees, visitors and building management
- Coordinate office snacks, equipment, access and team lunch orders
- Monitor and resolve office-related issues
- Support workplace health and safety activities and required checks
- Coordinate office events, employee activities, meetings and team visits
- Support new joiners with office access, equipment and first-day experience
- Gather employee feedback and recommend workplace improvements
- Collaborate with the wider People team and support priority People projects
- Maintain confidentiality and contribute to a responsive, organised People function
Requirements
What you’ll need- Previous experience in an HR, People, office or operations coordination role
- Tech scale up experience advantageous
- Experience supporting employee lifecycle processes and maintaining HR documentation
- Strong organisational skills, with the ability to manage several priorities and follow tasks through to completion
- Excellent attention to detail and confidence working with sensitive information
- Clear and professional written and verbal communication skills
- Practical, proactive approach to identifying and resolving problems
- Confidence to follow up with employees, managers and senior stakeholders when actions are outstanding
- Experience using an HR information system; experience with HiBob advantageous
- Good working knowledge of Microsoft Office or Google Workspace
- Understanding of accurate records, confidentiality and consistent HR processes
- Ability to work independently while knowing when to seek guidance or escalate an issue
- Experience working in a growing, international or technology-led business beneficial
- CIPD qualification, or interest in working towards one, desirable but not essential
- Must maintain discretion and confidentiality when handling sensitive employee and business information
Benefits
Comp & perks- Competitive medical coverage
- Pension / 401k program options
- 25 days holiday + in-country national holidays
- 3 mental health days + wellness allowance
- Your birthday off
- Professional development budget
- Hybrid work culture with hubs across regions
- Quarterly team events + annual offsite at an exciting location
- Meaningful, progressive, global company culture
- Endless growth opportunities