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Great Place To Work UK

HR Employee Relations Specialist

Great Place To Work UK

. Provide expert advice on managing underperformance, including informal and formal performance improvement plans .

Posted 10/24/2026full-timeGloucester • United KingdomMid-LevelSenior💰 £40,000 - £45,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in employee relations, including performance management, disciplinary processes, and policy interpretation, while maintaining compliance with employment law. Capable of coaching and influencing managers to foster a positive workplace culture and drive organizational change.

Highest-signal resume keywords
Employee Relations ExpertisePerformance Improvement PlansEmployment Law KnowledgeCIPD QualificationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Performance ManagementCase ManagementData ReportingPolicy DevelopmentTraining Design and Delivery
Soft Skills
CoachingInfluencingCommunicationOrganizational SkillsAdaptability
Certifications & Qualifications
CIPD Qualification
Industry Keywords
RetailHospitalityTUPEGrievance ProcessesFlexible Working

About the role

Key responsibilities & impact
  • Provide expert advice on managing underperformance, including informal and formal performance improvement plans
  • Lead investigations and produce high-quality reports and recommendations, particularly for redundancy and restructure cases
  • Support disciplinary and grievance processes, flexible working requests, TUPE, sickness, contractual queries, and policy interpretation
  • Coach, advise, and influence line managers on employee relations issues
  • Maintain accurate case management records and tracking, providing insights through data reporting
  • Design and deliver employee relations training to managers
  • Stay up to date with employment law and HR trends
  • Support the creation and review of legally compliant policies aligned with ProCook’s values and business objectives

Requirements

What you’ll need
  • Previous experience in a similar role within a fast-paced retail or hospitality environment would be highly advantageous
  • Strong ability to coach, mentor, and support managers on employee relations issues
  • Effective stakeholder management and collaboration
  • Ability to influence and drive positive change within the organisation
  • Highly effective verbal and written communication skills
  • Strong knowledge of employment law and employee relations best practices
  • Excellent organisational skills and attention to detail
  • Adaptable and open to change in a dynamic business environment
  • Self-motivated with a proactive and solution-focused approach
  • Passionate about fostering a positive and supportive workplace culture
  • CIPD qualification is ideal

Benefits

Comp & perks
  • Total value of perks valued at up to £3,000+ per year
  • Free parking on-site
  • Free gym access on-site
  • Unlimited coffee and tea throughout the day
  • Free fresh fruit and cake daily
  • Subsidised breakfast and lunch
  • Hybrid working: 3 days at ProCook HQ and 2 days flexible remote
  • Opportunity to work with a passionate team
  • 40% colleague discount in store or online
  • 30% discount for friends and family
  • 2 annual paid volunteering days
  • Employee Assistance Programme
  • Salary Sacrifice Electric Car Scheme Policy
  • Cycle to work scheme (contingent to company policy)
  • Enhanced Maternity & Paternity Pay
  • Friends and Family Referral Scheme
  • 33 days annual leave including bank holidays
  • Discretionary bonus scheme of up to 10%
  • B Corp certified company committed to ethical practices and sustainability
  • Recognised as a Great Place to Work for 5 consecutive years
  • Disability Confident Leader