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Business Project Manager – Global Client Services
Great Place To Work US. Provide executive and strategic sales support to the EVP, Global Client Services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Executive Support, Sales Management, and Client Relationship Development, with a strong focus on operational efficiency and strategic communication. Proficient in utilizing AI-enabled tools and Salesforce for data-driven insights and reporting.
Highest-signal resume keywords
Executive Support ExperienceSalesforce ReportingClient Management SkillsOrganizational SkillsAI-Enabled Tools Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ReportingData AnalysisTask ManagementPitch Deck CreationMeeting CoordinationSales Insights PreparationProcess Efficiency IdentificationConfidential Information HandlingEvent ManagementChange Management
Soft Skills
Problem-SolvingInterpersonal SkillsAttention to DetailAdaptabilityProactive Communication
Tools & Technologies
SalesforceOffice 365SharePointSmartsheetZoomOutlookPowerPointEmprising DataBest Workplaces BenchmarksAI-Enabled Tools
Industry Keywords
Executive LeadershipClient ServicesStakeholder ManagementRemote Work EnvironmentHigh-Performance Goals
Tech Stack
Tools & technologiesiOS
About the role
Key responsibilities & impact- Provide executive and strategic sales support to the EVP, Global Client Services
- Serve as primary point of contact for internal and external constituencies on matters concerning the EVP
- Support account management, pipeline cleanup, task creation, email drafting, relationship development, meeting scheduling, and sales reporting
- Draft pitch decks, client follow-up, and sales communications
- Use Emprising data and Best Workplaces benchmarks to prepare sales insights
- Maintain sales dashboards and reports; report on sales and revenue recognition numbers, identify trends, and make recommendations
- Generate standard and custom Salesforce reports
- Identify process efficiencies and use technology and AI-enabled tools to improve operational efficiency
- Plan and manage the EVP’s schedule, calendar, commitments, and executive to-do list
- Liaise with the Office of CEO and other business units
- Communicate on behalf of the EVP with team members, vendors, partners, clients, and stakeholders
- Draft emails and slides, proof communications, create agendas, and facilitate executive leadership
- Own knowledge management, documenting and sharing key information
- Research, prioritize, and follow up on issues directed to the EVP; monitor channels and escalate urgent matters
- Prepare and manage internal and external stakeholder meetings and events, including invitations, presentations, guest speakers, notes, recording/video editing, and follow-up
- Write and distribute follow-up communications; assign and track action items
- Oversee venue identification, pre-event communications, materials, on-site support, post-event follow-up, and surveys
- Coordinate with Global Client Services and Events Team
- Prepare agendas and activities for internal Global Client Services meetings
Requirements
What you’ll need- 7+ years of Executive/C-Level support experience
- Experience in sales, change management and/or management/business operations
- Demonstrated client management skills and proactive problem-solving with strong decision-making capability
- Ability to handle confidential information with discretion
- Adaptability to competing demands and highest level of customer/client service
- Experience using AI-enabled tools to increase productivity and streamline routine work while applying sound judgment, discretion, and appropriate review
- Highly self-directed and able to work with minimal supervision
- Strong organizational skills and ability to prioritize multiple tasks simultaneously
- Excellent attention to detail
- Stellar interpersonal and stakeholder relationship-building skills
- Proficiency with iOS, Office 365, SharePoint, Salesforce, Smartsheet, Zoom, and other technologies/applications
- Expert proficiency with Outlook and PowerPoint
- Ability to travel domestically up to 25% annually
- Preferred: experience supporting sales leaders in a remote work environment
- Preferred: proactive risk identification, exceptional written and verbal communication, strong attention to detail, resourcefulness, solutions orientation, independence, adaptability across leading/supporting responsibilities, and ability to achieve high-performance goals and deadlines
Benefits
Comp & perks- Performance-based bonus plan eligibility
- Restricted stock unit awards eligibility
- Wellness programs
- Tuition reimbursement
- U Choose customizable expense reimbursement program for 200+ needs, including student loan repayment, childcare, and pet insurance
- Inclusive culture
- Employee resource groups
- Caring leaders and supportive workplace culture
- Comprehensive benefits and rewards