EPIC Analyst, Informatics

Great River Health

. Configure, modify, test, and maintain Epic and other clinical applications .

Posted 11/6/2026full-timeWest Burlington • Iowa • United StatesJunior💰 $90,064 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and optimizing Epic EHR applications to enhance clinical workflows and ensure data accuracy. Provides technical support and training while enforcing HIPAA protocols and managing system performance.

Highest-signal resume keywords

Epic CertificationClinical Workflow OptimizationTechnical Support for Epic EHRHealthcare IT ExperienceSystem Performance Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic ConfigurationSoftware TestingApplication TroubleshootingData AnalysisTemplate CustomizationUser Acceptance TestingPerformance Metrics TrackingClinical Application MaintenanceRequirements GatheringSystem Upgrade Management

Soft Skills

CollaborationCommunicationProblem-SolvingTraining DevelopmentStakeholder Engagement

Tools & Technologies

Epic EHRClinical ApplicationsReporting ToolsAudit Logging SystemsUser Access Control Systems

Certifications & Qualifications

Epic Certification

Industry Keywords

Healthcare ITClinical OperationsHIPAA ComplianceOperational WorkflowsRegulatory Reporting

About the role

Key responsibilities & impact

Configure, modify, test, and maintain Epic and other clinical applications
Build collaborative relationships with hospital leadership, clinical department users, and corporate departments
Handle complex build and configuration tasks and resolve advanced issues
Provide support for reliable application availability and performance
Design, verify, document, and refactor software configurations
Investigate and resolve application issues
Develop and execute test plans and evaluate design options
Analyze and optimize clinical workflows by aligning Epic EHR features with clinical processes
Gather requirements and feedback from physicians, nurses, IT staff, and other stakeholders
Configure and customize templates, order sets, and other Epic features
Monitor system performance, manage upgrades, patch systems, and troubleshoot technical issues
Provide technical support for Epic EHR issues, system downtime, and user errors
Enforce HIPAA security protocols, user access controls, and audit logging
Participate in continuous improvement initiatives and implement Epic best practices
Test new features, updates, and system changes through unit, integration, and user acceptance testing
Provide training, create training materials, and offer ongoing user support
Ensure Epic data accuracy and accessibility for clinical decision-making and regulatory reporting
Develop and maintain reports tracking clinical outcomes, performance metrics, and patient care quality

Requirements

What you’ll need

Epic certification in at least one module or the ability to obtain certification within six months of hire
Bachelor’s Degree in Arts/Sciences (BA/BS) Related Field preferred
1-3 years experience in clinical, operational, or financial workflows relevant to the supported module
1-3 years experience in healthcare IT or clinical operations
Completion of an EPIC Assessment for the application to be considered

Benefits

Comp & perks

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity