Patient Access Specialist

Great Salt Plains Health Center

. Maintain first contact with patients entering and exiting the organization for medical and dental care .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $14 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong patient interaction skills, effectively managing appointments and patient flow while ensuring adherence to infection control policies. Proficient in maintaining patient confidentiality and handling administrative tasks in a medical environment.

Highest-signal resume keywords

Patient RegistrationAppointment SchedulingInfection Control ProceduresBilingual CommunicationCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Typing SkillsComputer SkillsInsurance VerificationPayment CollectionData Entry

Soft Skills

Clear CommunicationMultitaskingAdaptabilityProblem-SolvingTeam Collaboration

Tools & Technologies

ECW Software

Industry Keywords

Patient ConfidentialityMedical ExperienceOSHA TrainingHealth Center LiaisonWaiting Area Management

About the role

Key responsibilities & impact

Maintain first contact with patients entering and exiting the organization for medical and dental care
Serve as a contact point for patient appointments made by phone or in person
Act as liaison between personnel, patients, the Health Center, and other organizational facilities
Maintain patient registration and out-take information
Greet clients, complete registration forms, and update patient information
Follow collection procedures and screen patients for prior balances
Monitor the waiting area, patient registration, service timeliness, and patient flow
Follow infection control policies and procedures
Enter and verify patient registration and insurance information in the computer
Answer intake and exit desk telephones according to policy
Schedule follow-up and future appointments via computer and direct same-day calls and walk-ins when schedules are full
Collect visit payments and balance closing totals with the eCW report
Uphold patient confidentiality and address patient complaints
Monitor waiting-area security
Route visitors, vendors, pharmaceutical representatives, and repair personnel appropriately
Participate in staff training, safety instruction, evacuation drills, and OSHA training
Assist providers with requesting and copying patient records
Monitor supplies and submit purchase orders as needed
Straighten the waiting room throughout the day
Perform other related duties assigned by the Patient Access Lead
May work remotely at the supervisor's discretion and in alignment with GSP Health policies

Requirements

What you’ll need

High School graduate minimal required
Basic typing and computer skills
Prior telephone experience
Ability to communicate clearly
Ability to manage more than one task at a time and transition smoothly between tasks
Ability to continue a task after an interruption and adapt to change
Medical experience preferred but not required
Bilingual preferred but not required
Required to work at each satellite site as needed
Ability to stand, sit, walk, bend, and lift throughout the day