Patient Access Specialist

Great Salt Plains Health Center

. Maintains first contact with patients entering and exiting the organization for medical and dental care .

Posted 10/17/2026full-timeCherokee • Oklahoma • United StatesMid-LevelSenior💰 $14 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient interaction skills, effectively managing appointments and communications while adhering to confidentiality and infection control policies. Proficient in handling administrative tasks, including data entry and payment collection, while maintaining a smooth patient flow.

Highest-signal resume keywords

Patient RegistrationAppointment SchedulingTelephone CommunicationInfection Control ProceduresMedical Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Typing SkillsComputer SkillsData EntryPayment CollectionInsurance Verification

Soft Skills

Clear CommunicationMultitaskingAdaptabilityProblem Solving

Tools & Technologies

ECW Report

Industry Keywords

Patient ConfidentialityHealth CenterOSHA TrainingPatient Flow Management

About the role

Key responsibilities & impact

Maintains first contact with patients entering and exiting the organization for medical and dental care
Handles patient appointments made by phone or in person
Acts as a liaison between personnel, patients, the Health Center, and other organizational facilities
Greets clients and completes registration forms and information updates
Follows collection procedures during intake and exit processes
Screens clients for prior balances
Monitors the waiting area and patient flow
Follows infection control policies and procedures
Enters and verifies patient registration and insurance information in the computer
Answers and manages intake and exit desk telephone calls
Schedules in-house and future appointments via computer
Collects visit payments and balances the closing total using an eCW report
Upholds patient confidentiality policies and procedures
Addresses patient complaints according to policy
Monitors waiting-area security
Routes visitors, vendors, pharmaceutical representatives, and service personnel to appropriate areas
Participates in staff training events, safety instruction, evacuation drills, and OSHA training
Assists providers with requesting patient records and copying
Monitors supplies and submits purchase orders as needed
Straightens the waiting room throughout the day
Performs other related duties assigned by the Patient Access Lead
May work remotely at the supervisor's discretion and in alignment with GSP Health policies

Requirements

What you’ll need

High School graduate minimal required
Basic typing and computer skills
Prior telephone experience
Ability to communicate clearly
Ability to manage multiple tasks and transition smoothly between tasks
Ability to continue a task after an interruption and adapt to change
Medical Experience preferred but not required
Required working at each satellite site as needed
Ability to stand, sit, walk, bend, and lift throughout the day