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Green Clean Express Auto Wash

Assistant Site Manager II

Green Clean Express Auto Wash

. Assist the site manager to ensure the store is operating and exceeding customer service needs .

Posted 11/3/2026full-timeKettering • Ohio • United StatesJunior💰 $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and customer service skills, with a focus on team development, sales growth, and operational excellence. Proficient in managing store operations, including P&L oversight, inventory management, and quality assurance.

Highest-signal resume keywords
Leadership ExperienceCustomer Service ExperienceP&L ManagementTeam DevelopmentSales Growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
P&L ManagementInventory ManagementQuality ControlCash ManagementBasic IT ProficiencyPOS SystemsMicrosoft Office
Soft Skills
Strong Verbal CommunicationCoaching and MentoringDe-Escalation TacticsAbility to Follow DirectionsCustomer Engagement
Industry Keywords
Customer ServiceStore OperationsSales GoalsSafety ProtocolsFast-Paced Environment

About the role

Key responsibilities & impact
  • Assist the site manager to ensure the store is operating and exceeding customer service needs
  • Engage potential customers and present monthly unlimited car wash packages
  • Upsell products to existing customers
  • Maintain high-quality day-to-day on-site store operations
  • Lead with integrity and foster a culture of respectful accountability
  • Strive to exceed sales goals and store growth
  • Assist with recruiting, developing, and motivating teams
  • Manage labor and staff scheduling
  • Manage P&L by monitoring chemicals, utilities, and other expenditures
  • Maintain quality assurance through accurate Quality Control checks
  • Follow cash management procedures, including daily reconciliations, audits, and deposits
  • Monitor inventory and supplies and assist with orders
  • Ensure adherence to safety protocols and standard operating procedures
  • Address customer escalations in a calm and collected manner
  • Learn wash processes and equipment
  • Pursue further growth through educational and training opportunities
  • Perform other related duties as required and assigned

Requirements

What you’ll need
  • High school diploma or equivalent required; associate or bachelor’s degree preferred
  • Minimum of 1 year of leadership experience
  • At least 2 years of customer service experience, including de-escalation tactics
  • Basic IT and computer proficiency, including POS systems and Microsoft Office
  • Ability to work flexible hours, including weekends
  • Strong verbal communication skills to effectively engage with customers
  • Capability to provide and follow clear directions
  • Ability to close the site at least two nights per week and open as needed
  • Ability to coach, mentor, and train
  • Present professional image according to appearance guidelines
  • Required to stand and move throughout the site for the entire shift
  • Ability to work on your feet for an entire shift in a fast-paced environment
  • Ability to work outside in all weather conditions
  • Ability to lift 25 lbs.

Benefits

Comp & perks
  • Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program
  • 401k with up to 4% company match
  • Recognition programs
  • Ongoing training and professional development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Company-provided uniforms
  • Educational reimbursement
  • Paid vacation (per Employee Manual)
  • Additional incentives based on site performance