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Team Leader II – Green Clean Express
Green Clean Express Auto Wash. Support the site's facility and operations responsibilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to engage with customers effectively, ensuring satisfaction and fostering a positive team environment. Capable of maintaining quality standards and driving team performance in a fast-paced retail setting.
Highest-signal resume keywords
Customer Service ExperienceSales GrowthQuality ControlTeam LeadershipFlexible Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Control ChecksRetail Equipment OperationSales TechniquesCustomer Engagement
Soft Skills
Positive AttitudeEffective CommunicationTeam CollaborationProblem Solving
Industry Keywords
Customer SatisfactionFast-Paced EnvironmentSafety GuidelinesProfessional Appearance
About the role
Key responsibilities & impact- Support the site's facility and operations responsibilities
- Deliver outstanding customer service and boost sales growth
- Uphold stringent quality standards
- Greet customers and create long-lasting first impressions
- Educate customers about the benefits of the Unlimited Wash Club
- Engage with customers pre/post wash for 100% satisfaction
- Perform accurate Quality Control checks
- Lead the team in achieving and sustaining high-quality service
- Address customer escalations calmly and effectively
- Operate basic retail equipment and understand the wash process
- Drive team performance to exceed service standards
- Foster a positive and collaborative team environment
- Perform other related duties as required and assigned
Requirements
What you’ll need- High school diploma or equivalent, or current enrollment
- Previous sales or customer service experience is a plus
- Ability to work flexible hours, including weekends
- Positive attitude, willingness to take direction, and professional appearance
- Follow safety guidelines and wear required safety equipment
- Maintain a professional appearance in accordance with appearance guidelines
- Required to stand and move throughout the site for the entire shift
- Ability to work on your feet for an entire shift in a fast-paced environment
- Ability to work outside in all weather conditions
- Ability to lift 25lbs
Benefits
Comp & perks- Continuous training and ongoing development
- 401k plan with a company match of up to 4%
- Unlimited Wash Club Membership
- Supplied uniforms
- Paid vacation as outlined in the Employee Manual
- Educational reimbursement