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Team Leader II – Green Clean Express Auto Wash
Green Clean Express Auto Wash. Support the site's facility and operations responsibilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to engage with customers effectively while maintaining high-quality service standards. Capable of leading a team in a fast-paced environment and ensuring operational excellence.
Highest-signal resume keywords
Customer Service ExperienceSales GrowthQuality Control ChecksTeam LeadershipFlexible Work Hours
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive AttitudeProfessional AppearanceEffective CommunicationCalm Problem SolvingCollaboration
Tools & Technologies
Retail Equipment
Industry Keywords
Customer EngagementUnlimited Wash ClubSafety GuidelinesFast-Paced EnvironmentService Standards
About the role
Key responsibilities & impact- Support the site's facility and operations responsibilities
- Deliver outstanding customer service, boost sales growth, and uphold quality standards
- Greet customers and create lasting first impressions
- Educate customers about the Unlimited Wash Club
- Engage with customers before and after the wash to ensure satisfaction
- Perform accurate Quality Control checks
- Lead the team in achieving and sustaining high-quality service
- Address customer escalations calmly and effectively
- Operate basic retail equipment and understand the wash process
- Drive team performance to exceed service standards
- Foster a positive and collaborative team environment
- Perform other related duties as required and assigned
Requirements
What you’ll need- High school diploma or equivalent, or current enrollment
- Previous sales or customer service experience is a plus
- Ability to work flexible hours, including weekends
- Positive attitude, willingness to take direction, and professional appearance
- Follow safety guidelines and wear required safety equipment
- Maintain a professional appearance in accordance with appearance guidelines
- Required to stand and move throughout the site for the entire shift
- Ability to work on your feet for an entire shift in a fast-paced environment
- Ability to work outside in all weather conditions
- Ability to lift 25 lbs
Benefits
Comp & perks- Continuous training and ongoing development
- 401k plan with a company match of up to 4%
- Unlimited Wash Club Membership
- Supplied uniforms
- Paid vacation as outlined in the Employee Manual
- Educational reimbursement