Lead Case Manager – Family Advocacy

Green & Healthy Homes Initiative

. Educate, assist, and advocate for families facing lead and other environmental health hazards in their homes .

Posted 9/29/2026full-timeBaltimore • Maryland • United StatesSenior💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client case management and advocacy for families facing environmental health hazards, with a strong focus on lead poisoning prevention and housing stability. Proficient in coordinating resources and services while maintaining detailed project reporting and compliance with funding requirements.

Highest-signal resume keywords

Client Case ManagementLead Poisoning PreventionMicrosoft Office ProficiencyHousing Choice VouchersCommunity Education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Services Logistics CoordinationData ReportingProject ReportingResearch and AnalysisEnvironmental Health Education

Soft Skills

Strong Written and Oral Presentation SkillsExcellent Organizational SkillsTime ManagementAttention to DetailCollaborative Spirit

Tools & Technologies

ETO Client Database

Certifications & Qualifications

Valid Motor Vehicle Operator's LicenseAuto Insurance

Industry Keywords

Public HealthEnvironmental ScienceNon-Profit SectorTenant RightsRelocation Assistance Grant Program

About the role

Key responsibilities & impact

Educate, assist, and advocate for families facing lead and other environmental health hazards in their homes
Help tenants send written Notices of Defect to rental property owners
Coordinate enforcement actions with City and State agencies
Facilitate client resource referrals
Conduct in-home and virtual visits to educate tenants on tenant rights, lead poisoning prevention, asthma, and home-based environmental health hazards
Provide case management support to improve housing stability, energy security, and health, educational, and social outcomes
Help lead-affected families relocate to lead-safe housing and coordinate relocation resources
Serve as a liaison between families and appropriate agencies
Assist eligible Baltimore City families with lead-preference Housing Choice Vouchers
Track voucher recipients and provide resources and follow-up assistance
Coordinate the CDBG-funded Relocation Assistance Grant Program
Conduct Green & Healthy Homes trainings and presentations
Report data in the ETO Client Database
Maintain internal weekly project reporting
Assist with monthly, quarterly, and annual reports to funding agencies
Participate in team meetings, outreach, and community education activities
Provide research, analysis, and recommendations on policy and program best practices

Requirements

What you’ll need

Bachelor's or Associate's Degree in public health, environmental science, social work or related field
Two years of experience in non-profit, public or private agency client case management or client services logistics coordination
Strong written and oral presentation skills
Excellent organizational and time management skills
Ability to work efficiently in a fast paced environment, prioritize tasks, and follow projects to completion on schedule
Attention to detail
High proficiency in Microsoft Office
Flexibility, initiative, and a collaborative spirit
Strong work ethic
Desire to work in a team environment
Ready access to a motor vehicle
Valid motor vehicle operator's license in the State of Maryland
Required auto insurance

Benefits

Comp & perks

Full benefits package
Competitive salary commensurate with experience