Partner Coordinator

Greenlight

. Build multi-threaded relationships with external partner teams and serve as the go-to contact for Greenlight questions and product/industry expertise .

Posted 11/12/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in partner management and customer success, with strong analytical skills to drive partner engagement and satisfaction. Proficient in utilizing tools like Google Sheets and Google Slides to support data-driven decision-making and reporting.

Highest-signal resume keywords

Partner ManagementCustomer SuccessAnalytical SkillsGoogle Sheets ProficiencyRelationship-Building

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Partner ManagementAccount ManagementSales OperationsProject ManagementAnalytical Skills

Soft Skills

Strong CommunicationCollaborationProblem-SolvingOrganizational SkillsAttention to Detail

Tools & Technologies

Google SheetsGoogle SlidesCRM Software

Industry Keywords

SaaSFinancial ServicesBankingFintech

About the role

Key responsibilities & impact

Build multi-threaded relationships with external partner teams and serve as the go-to contact for Greenlight questions and product/industry expertise
Maintain accurate partner and deal records in the CRM and track opportunities and activity
Help manage renewals and upsells and identify gaps or friction points
Prepare reports on partner performance, forecast attainment, key account progress, and process metrics
Support internal reporting and forecasting and present findings to leadership
Drive partner adoption of Greenlight-delivered updates from program launch through day-to-day execution
Drive partner engagement, satisfaction, and customer adoption
Track partnership agreement lifecycles, renewals, and required documentation
Identify and resolve issues affecting partner satisfaction or customer experience
Collaborate with marketing, analytics, finance, compliance, and customer service
Recommend best-practice marketing approaches and project-manage execution
Analyze business performance and processes and help implement improvements across the partner base

Requirements

What you’ll need

1–3 years of experience in partner management, channel or sales operations, account management, customer success, program or project management, sales, marketing, product, or a related role
Strong written and verbal communication and relationship-building skills
Ability to collaborate internally and externally and work well with a small team
Ownership mentality and desire to learn, grow, and adapt in a fast-paced environment
Curiosity and problem-solving ability
Excellent organizational skills with close attention to detail and process
Strong analytical skills and ability to support ideas with numbers and tell a story with data
Proficiency with Google Sheets (Excel) and Google Slides (PowerPoint)
Comfort with major LLMs, such as Claude
Bachelor's degree preferred, or equivalent experience
Experience in SaaS, financial services, banking, or fintech preferred

Benefits

Comp & perks

Equal opportunity employer
Inclusive work environment and interview experience
Reasonable accommodations during the hiring process