Donor Center Specialist

Grifols

. Maintain active communication with other service areas to ensure accurate documentation and quality .

Posted 9/15/2026full-timeErie • Pennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in phlebotomy, donor processing, and plasma processing, ensuring compliance with FDA-approved SOPs and state regulations. Proficient in operating and maintaining autopheresis machines while maintaining donor health and product quality.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingFDA-Approved SOP ComplianceHematocrit and Protein Determination

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PhlebotomyDonor ScreeningPlasmapheresis OperationEquipment CalibrationSample ProcessingRecord KeepingTroubleshootingMedical ScreeningLabeling SamplesMonitoring Donor Health

Soft Skills

CommunicationCustomer SatisfactionProblem SolvingInterpersonal SkillsAttention to Detail

Tools & Technologies

Autopheresis MachinesHematastatRefractometerPersonal Protective Equipment

Certifications & Qualifications

High School Diploma or GEDCertified PhlebotomistCertified Donor ProcessorCertified Plasma Processor

Industry Keywords

CGMPOSHACLIAFDA RegulationsBiological FluidsInfectious Organisms

About the role

Key responsibilities & impact

Maintain active communication with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions to an area lead, supervisor, or manager
May repair plasma center equipment after training
Assess donor suitability for plasmapheresis before venipuncture
Respond to and handle donor reactions according to guidelines
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Troubleshoot autopheresis displays and document exceptions
Calibrate and maintain autopheresis machines and associated equipment
Dispose of contaminated disposable equipment and clean equipment and work areas between donors
Maintain accurate production records and donor confidentiality
Collect and process donor samples; record product and sample weights
Label samples, freeze units, and manage units according to SOP
Pack units and samples for final shipment to the testing laboratory
Monitor stored product and equipment working conditions
Conduct pre-donation medical screening
Determine hematocrit and protein using finger sticks, hematastat, and refractometer
Provide feedback to ineligible donor candidates
Complete and verify donor screening information
Communicate donor medical information to medical staff
Establish and maintain organized donor files
Greet donors, answer phones, and assist center management

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, and Plasma Processor
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal company procedures
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to perform complex tasks under variable and changing conditions
Ability to relate sensitive information to diverse groups
Ability to perform required physical duties, including standing or sitting for an entire shift, bending, twisting, frequent hand and foot movement, and lifting up to 50 lbs.
Hearing acuity essential
Correctable near and far vision requirements and color perception/discrimination
Exposure tolerance for biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Ability to use required personal protective equipment

Benefits

Comp & perks

Equal employment opportunity protections
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear