Donor Center Specialist

Grifols

. Maintain active communication with other service areas to ensure accurate documentation and quality .

Posted 11/10/2026full-timeRexburg • Idaho • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in phlebotomy, donor processing, and plasma processing, ensuring compliance with FDA-approved SOPs and state regulations. Proficient in operating and maintaining autopheresis machines while maintaining donor health and product quality.

Highest-signal resume keywords

Certified PhlebotomistDonor ProcessingPlasma ProcessingFDA-Approved SOPs ComplianceComplex Task Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PhlebotomyPlasmapheresisEquipment CalibrationSample ProcessingMedical ScreeningDonor MonitoringTroubleshootingRecord KeepingWeight MeasurementLabeling

Soft Skills

CommunicationCustomer SatisfactionRapport BuildingProblem SolvingListening

Tools & Technologies

Automated Plasmapheresis MachinesHematastatRefractometerAutopheresis Displays

Certifications & Qualifications

Phlebotomist CertificationDonor Processor CertificationPlasma Processor Certification

Industry Keywords

OSHACLIACGMPSOPsBiological FluidsInfectious OrganismsFDA RegulationsDonor ConfidentialityProduction RecordsHealth Monitoring

About the role

Key responsibilities & impact

Maintain active communication with other service areas to ensure accurate documentation and quality
Build rapport with donors to support customer satisfaction and long-term donation
Report unsafe situations or conditions to the area lead, supervisor, or manager
May repair plasma center equipment after training
Determine donor suitability for plasmapheresis before venipuncture
Handle donor reactions according to guidelines
Monitor donors and equipment to ensure donor health and product quality
Set up, disconnect, and operate automated plasmapheresis machines
Troubleshoot autopheresis displays and document exceptions
Calibrate and maintain autopheresis machines and associated equipment
Dispose of contaminated disposable equipment
Clean equipment and work areas between donors
Maintain accurate production records and donor confidentiality
Collect and process donor samples
Record product and sample weights
Label samples, freeze units, and manage units according to SOPs
Pack units and samples for shipment to testing laboratories
Monitor stored product and equipment working conditions
Conduct pre-donation medical screening
Determine hematocrit and protein using finger sticks, a hematastat, and refractometer
Provide feedback to ineligible donors
Complete and verify donor screening information
Communicate donor medical information to medical staff
Establish and maintain organized donor files
Greet donors, answer phones, and assist center management

Requirements

What you’ll need

High school diploma or GED
Certified as a Phlebotomist, Donor Processor, and Plasma Processor
Typically requires 4 years of related experience performing phlebotomy, donor processing, and plasma processing duties
Demonstrated proficiency in handling difficult situations
Familiarity and compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, cGMP, and internal company procedures
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information and ideas
Ability to perform a wide range of complex tasks under variable and changing conditions
Ability to relate sensitive information to diverse groups
Ability to meet physical demands including standing or sitting for an entire shift, bending, twisting, frequent hand and foot movements, squatting or crouching, lifting up to 50 lbs., and reaching below shoulder height
Hearing acuity essential
Correctable near and far vision, and color perception/discrimination
Ability to work with biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F

Benefits

Comp & perks

Equal employment opportunities without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, or disability
Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear