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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of following detailed instructions and maintaining donor confidentiality in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Follow InstructionsAbility to Work with Biological Fluids
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor AssessmentData EntryPrecise Hand MovementsAbility to Lift 15 lbs.Ability to Lift 50 lbs.Hearing AcuityVision Requirements
Soft Skills
Interpersonal CommunicationListening SkillsSensitivity to Diverse GroupsAdaptability
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
High School DiplomaGEDState Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center while using required personal protective equipment
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform precise, coordinated finger, hand and wrist movements
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements: 20/30 in one eye and 20/100 in the other eye
- Ability to work around biological fluids, infectious organisms, electrical equipment and temperatures below 32°F
- Ability to sit or stand for the entire shift and bend and twist the neck and waist
- Ability to squat, crouch or sit on one's heels when required
- Ability to perform complex tasks under variable and changing conditions
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Training provided
- Equal employment opportunity protections
- Personal protective equipment provided/required for workplace safety, including protective eyewear, garments, gloves and cold gear