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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of performing complex tasks in a plasma center environment with exposure to biological fluids and maintaining compliance with state licensures or certifications.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsAbility to Work in Plasma Center
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryTask ManagementPhysical Lifting
Soft Skills
Interpersonal CommunicationActive ListeningSensitivity to Diverse GroupsAdaptabilityAttention to Detail
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsCustomer InteractionDonor Confidentiality
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold
- Ability to sit or stand for an entire shift, bend, and twist the neck and waist
- Frequent hand, finger, wrist, and foot movements; ability to make precise coordinated movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Color perception/discrimination and correctable near and far vision requirements
Benefits
Comp & perks- Grifols training for the Donor Center Technician role
- Equal employment opportunity protections
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear
