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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of adapting to dynamic work environments and performing precise tasks under variable conditions.
Highest-signal resume keywords
Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Lift 50 Lbs.Adaptability to Dynamic Environments
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentCoordinated Finger, Hand, and Wrist MovementsAbility to Lift 50 Lbs.Completing Donor Screening Information
Soft Skills
Superior Customer ServicePatienceAbility to Handle Multiple TasksListening SkillsComprehension of Oral and Written Instructions
Tools & Technologies
Protective EyewearProtective GarmentsGlovesCold Gear
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsCustomer InteractionDynamic Work Environment
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center with sitting, standing, bending, twisting, reaching, squatting, and crouching as required
- Perform a wide range of complex tasks under variable and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Patient and able to handle multiple tasks
- Ability to adapt to a dynamic work environment
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to work around biological fluids, infectious organisms, electrical equipment, and extreme cold
- Ability to use required protective eyewear, garments, gloves, and cold gear
Benefits
Comp & perks- Flexible schedule
- Training provided
- Personal protective equipment provided/required for the work environment
- Equal employment opportunities