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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with healthcare operations. Exhibits superior customer service skills and the ability to manage complex tasks in a plasma center environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Work in a Plasma CenterComplex Task Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentInformation CompletenessBiological Fluid ExposureInfectious Organisms SafetyElectrical Equipment SafetyPhysical Task PerformanceWeight LiftingHearing AcuityColor Perception
Soft Skills
Customer InteractionListening SkillsSensitivity in CommunicationAdaptabilityInstruction Comprehension
Certifications & Qualifications
High School DiplomaGEDState Licensures
Industry Keywords
Plasma CenterHealthcare OperationsDonor ConfidentialityMedical ComplianceCustomer Needs
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center as part of Grifols’ healthcare operations
Requirements
What you’ll need- High School diploma or GED
- Ability to work a flexible schedule
- Superior customer service standards
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold
- Ability to sit or stand for an entire shift, bend and twist the neck and waist for 1–2 hours per day
- Frequent hand and foot movement; ability to make precise coordinated finger, hand and wrist movements
- Ability to squat, crouch or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity, color perception/discrimination, and correctable near and far vision
Benefits
Comp & perks- Flexible schedule
- Training provided
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear