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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of performing complex tasks in a plasma center environment, adhering to safety protocols and maintaining high standards of donor care.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryCoordination SkillsLifting Ability
Soft Skills
Interpersonal SkillsActive ListeningSensitivity to Diverse Groups
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsCustomer Interaction
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks under variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination required
- Near vision and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to perform precise coordinated finger, hand and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to work sitting or standing for an entire shift, bending and twisting
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold
- Ability to use required personal protective equipment
Benefits
Comp & perks- Employee training for the Donor Center Technician role
- Personal protective equipment provided, including protective eyewear, garments, gloves and cold gear
- Equal employment opportunity protections
