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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of assessing donor suitability and providing feedback to ineligible candidates in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Follow InstructionsBiological Fluids Exposure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor AssessmentData CompletenessComplex Task PerformanceLaboratory Equipment Handling
Soft Skills
Interpersonal CommunicationActive ListeningSensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, laboratory equipment and extreme cold
- Ability to sit or stand for the entire shift, bend and twist the neck and waist
- Frequent hand and foot movement, including precise finger, hand and wrist coordination
- Ability to squat, crouch or sit on one's heels when required
- Ability to lift 15 pounds routinely, with a maximum lift of 50 pounds
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination
- Ability to perform complex tasks under variable and changing conditions
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
