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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of following detailed instructions and maintaining donor confidentiality in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Follow InstructionsPhysical Ability to Lift and Move
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentInformation CompletenessBiological Fluid SafetyPersonal Protective Equipment Usage
Soft Skills
Interpersonal CommunicationListening SkillsSensitivity to Diverse GroupsAdaptability to Changing Conditions
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center with potential exposure to biological fluids and infectious organisms
- Use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Ability to sit or stand for the entire shift, bend, and twist neck and waist
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Ability to squat, crouch, or sit on one's heels when needed
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression