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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of working in a plasma center environment, handling biological materials, and adhering to safety protocols.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Work Flexible ScheduleAbility to Follow Instructions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentBiological Fluid HandlingInfectious Organism SafetyEquipment Operation
Soft Skills
Effective CommunicationActive ListeningSensitivity to Diverse GroupsAdaptability to Changing Conditions
Tools & Technologies
Protective EyewearProtective GarmentsGlovesCold Gear
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityMedical ScreeningCustomer Interaction
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center
- Handle variable demands and changing conditions with little predictability
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions to complete assigned tasks
- Ability to listen to and understand information and ideas presented through spoken words and sentences
- Ability to perform according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Ability to work sitting or standing for the entire shift
- Ability to bend and twist the neck and waist for 1–2 hours per day
- Frequent hand movement and precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs., with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Color perception/discrimination
- Ability to work with biological fluids, infectious organisms, electrical office/laboratory equipment, and extreme cold below 32°F
- Must use protective eyewear, garments, gloves, and cold gear
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Personal protective equipment provided/required for the role
