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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of performing precise movements and adhering to safety protocols in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Lift 15 lbs. RoutinelyHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentFeedback Provision to DonorsOral and Written Instruction ComprehensionPrecise Hand Movements
Soft Skills
Interpersonal CommunicationListening SkillsAdaptability
Industry Keywords
Plasma CenterBiological FluidsInfectious OrganismsConfidentialityFlexible Schedule
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform assigned tasks amid variable demands and changing conditions
- Communicate sensitive information to diverse groups
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform precise, coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Correctable near and far vision requirements
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Benefits
Comp & perks- Flexible schedule
- Personal protective equipment provided, including protective eyewear, garments, gloves, and cold gear
