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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of performing complex tasks in a plasma center environment while adhering to safety protocols and handling biological materials.
Highest-signal resume keywords
High School Diploma or GEDCustomer Service StandardsState Licensures or CertificationsAbility to Lift 50 lbs.Personal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentComplex Task PerformanceBiological Fluid HandlingInfectious Organism Exposure Management
Soft Skills
Listening SkillsAbility to Relate Sensitive InformationComprehension of InstructionsFlexibility in Schedule
Tools & Technologies
Protective EyewearProtective GarmentsGlovesCold Gear
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityCustomer InteractionBiological Safety
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center while sitting or standing for the entire shift
- Bend and twist the neck and waist for 1–2 hours per day
- Perform frequent hand and foot movements and occasional squatting, crouching, or sitting on heels
- Handle exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold in the plasma freezer
- Perform a wide range of complex tasks under variable and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow instructions
- Ability to listen to and understand spoken information
- Ability to perform tasks according to oral or written instructions
- Ability to relate sensitive information to diverse groups
- Hearing acuity
- Color perception/discrimination
- Near vision and far vision correctable in one eye to 20/30 and in the other eye to 20/100
- Ability to make precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to work exposed to biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F
- Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression