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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with health standards. Strong customer service skills are essential for interacting with diverse donor candidates and providing appropriate feedback.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Lift 50 PoundsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentData EntryBiological Fluid HandlingLaboratory Equipment Operation
Soft Skills
Customer InteractionListening SkillsCommunication Skills
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityInfectious OrganismsBiological Fluids
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and temperatures below 32°F in the plasma freezer
- Perform a wide range of complex tasks under variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform precise, coordinated finger, hand, and wrist movements
- Ability to lift 15 pounds routinely and up to 50 pounds maximum
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable to 20/30 in one eye and 20/100 in the other eye
- Ability to sit or stand for the entire shift
- Ability to bend and twist neck and waist for 1–2 hours per day
- Ability to perform frequent hand and foot movements, including occasional squatting, crouching, or sitting on heels
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Flexible schedule
- Training provided
- Personal protective equipment required, including protective eyewear, garments, gloves, and cold gear
