Donor Center Technician

Grifols

. Conduct pre-donation medical screening .

Posted 11/5/2026full-timeShaker Heights • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality and compliance with safety standards. Strong customer service skills are essential for interacting with donors and addressing their needs effectively.

Highest-signal resume keywords

Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsPersonal Protective Equipment UsageBiological Fluids Exposure

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical ScreeningDonor AssessmentData CompletenessSafety ComplianceComplex Task Performance

Soft Skills

Effective CommunicationCustomer InteractionListening SkillsAdaptabilityTeam Collaboration

Tools & Technologies

Protective EyewearProtective GarmentsLaboratory Equipment

Certifications & Qualifications

State LicensuresGED

Industry Keywords

Plasma CenterDonor ConfidentialityBiological FluidsInfectious OrganismsCold Temperature Exposure

About the role

Key responsibilities & impact

Conduct pre-donation medical screening
Interact with donors and respond to customer needs
Assess donor suitability and engage in donor set-up
Provide appropriate feedback to ineligible donor candidates
Ensure all donor screening information is complete
Ensure donor confidentiality

Requirements

What you’ll need

Superior customer service standards
A High School diploma or GED
Ability to work a flexible schedule
An interest in making a difference in the world
Obtains required state licensures or certifications where applicable
Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32 degrees F
Ability to use required personal protective equipment, including protective eyewear, garments, gloves and cold gear
Ability to sit or stand for an entire shift
Ability to bend and twist the neck and waist for 1–2 hours per day
Frequent hand and foot movement, including precise finger, hand and wrist coordination
Ability to squat, crouch or sit on one's heels when required
Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
Ability to reach below shoulder height
Essential hearing acuity, color perception/discrimination, and correctable near and far vision
Ability to comprehend and follow oral and written instructions
Ability to listen to and understand spoken information
Ability to perform complex tasks under variable demands and changing conditions
Ability to communicate sensitive information to diverse groups

Benefits

Comp & perks

Grifols trains for the Medical Reception / Donor Center Technician role
Equal employment opportunities and consideration consistent with applicable laws