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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of working in a plasma center environment with adherence to safety protocols and effective communication with diverse groups.
Highest-signal resume keywords
Customer Service StandardsPre-Donation Medical ScreeningState Licensures or CertificationsAbility to Follow InstructionsPersonal Protective Equipment Usage
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentData Completeness AssuranceBiological Fluid Exposure ManagementWeight Lifting (Up to 50 lbs)Precise Coordinated Movements
Soft Skills
Interpersonal CommunicationListening SkillsSensitivity to Diverse Groups
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityCustomer Needs ResponseFlexible ScheduleBiological Fluids Exposure
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform work in a plasma center under variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and extreme cold below 32°F
- Ability to use required personal protective equipment, including protective eyewear, garments, gloves, and cold gear
- Ability to sit or stand for the entire shift, bend, and twist the neck and waist
- Frequent hand, finger, wrist, and foot movements; ability to make precise coordinated movements
- Ability to squat, crouch, or sit on one's heels when required
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable vision requirements: near and far vision to 20/30 in one eye and 20/100 in the other eye
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Equal employment opportunities and consideration consistent with applicable laws
