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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of assessing donor suitability and managing sensitive information in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Follow InstructionsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor AssessmentInformation ManagementComplex Task PerformancePhysical Coordination
Soft Skills
Interpersonal CommunicationActive ListeningSensitivity to Diverse Groups
Industry Keywords
Plasma Center EnvironmentDonor ConfidentialityBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center environment
Requirements
What you’ll need- Superior customer service standards
- High School diploma or GED
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Correctable near and far vision meeting stated requirements
- Ability to perform sitting or standing for the entire shift, bending and twisting
- Frequent hand, finger, wrist and foot movement
- Ability to make precise coordinated movements to grasp and manipulate objects
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to work around biological fluids, infectious organisms, electrical equipment and temperatures below 32°F
- Ability to perform a wide range of complex tasks under variable and changing conditions
Benefits
Comp & perks- Regular full-time employment
- Training provided
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
