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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings and assess donor suitability while maintaining confidentiality and adhering to safety protocols. Exhibits superior customer service skills and the capacity to perform complex tasks in a dynamic environment.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsComplex Task PerformanceDonor Confidentiality
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentTask ManagementSafety ProtocolsBiological Fluid Handling
Soft Skills
Customer InteractionListening SkillsSensitivity to Diverse GroupsAdaptabilityCommunication Skills
Tools & Technologies
Personal Protective Equipment
Certifications & Qualifications
High School DiplomaGEDState Licensures
Industry Keywords
Plasma CenterDonor SuitabilityConfidentialityInfectious OrganismsBiological Fluids
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform donor set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Maintain donor confidentiality
- Perform work in a plasma center while using required personal protective equipment
- Complete a wide range of complex tasks according to variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Ability to work a flexible schedule
- Superior customer service standards
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold
- Ability to sit or stand for an entire shift, bend and twist the neck and waist
- Frequent hand, finger, wrist and foot movement; ability to make precise coordinated movements
- Ability to squat, crouch or sit on heels when needed
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to reach below shoulder height
- Essential hearing acuity and correctable near/far vision and color perception requirements
Benefits
Comp & perks- Training provided for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves and cold gear
- Regular full-time employment