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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of performing complex tasks in a plasma center environment and adhering to required state licensures or certifications.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor Suitability AssessmentInformation CompletenessComplex Task PerformanceBiological Fluid Handling
Soft Skills
Customer InteractionListening SkillsSensitivity to Diverse GroupsAdaptability
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Plasma CenterPlasma-Derived MedicinesHealthcare ServicesDonor Confidentiality
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center environment supporting Grifols’ plasma-derived medicines and healthcare services
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information and ideas
- Ability to perform complex tasks under variable and changing conditions
- Ability to relate sensitive information to diverse groups
- Hearing acuity essential
- Color perception/discrimination
- Near and far vision correctable in one eye to 20/30 and the other eye to 20/100
- Frequent hand, finger, wrist, and foot movement
- Ability to perform sitting, standing, bending, twisting, squatting, crouching, and reaching
- Ability to lift 15 pounds routinely and up to 50 pounds maximum
- Ability to work around biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
Benefits
Comp & perks- Regular full-time employment
- Training provided for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear