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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of working in a plasma center environment, adhering to safety protocols, and managing diverse customer interactions.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsPersonal Protective Equipment UsageAbility to Lift 50 lbs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor Suitability AssessmentData Completeness AssuranceComplex Task ManagementBiological Fluid Handling
Soft Skills
Customer InteractionListening SkillsSensitivity in CommunicationAdaptability to Changing Conditions
Tools & Technologies
Personal Protective EquipmentProtective EyewearLaboratory Equipment
Certifications & Qualifications
High School Diploma or GEDState Licensures or Certifications
Industry Keywords
Plasma CenterDonor ConfidentialityBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Work in a plasma center performing sitting, standing, bending, twisting, hand movements, and occasional squatting or crouching
- Use personal protective equipment including protective eyewear, garments, gloves, and cold gear
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical and laboratory equipment, and extreme cold
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, twist, and perform frequent hand and foot movements
- Ability to lift 15 lbs routinely and up to 50 lbs maximum
- Hearing acuity essential; correctable near and far vision requirements
- Color perception/discrimination
Benefits
Comp & perks- Medical Reception - Donor Center Technician - We train
- Flexible schedule