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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality. Possesses strong customer service skills and the ability to work effectively in a plasma center environment.
Highest-signal resume keywords
Customer Service StandardsHigh School Diploma or GEDState Licensures or CertificationsAbility to Use Personal Protective EquipmentAbility to Lift 15 lbs. Routinely
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor Suitability AssessmentFeedback to Ineligible DonorsCompleting Donor Screening InformationPerforming Complex Tasks Under Variable Conditions
Soft Skills
Interpersonal CommunicationListening SkillsAbility to Relate Sensitive Information
Tools & Technologies
Personal Protective EquipmentLaboratory Equipment
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma Center EnvironmentBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- Superior customer service standards
- A High School diploma or GED
- Ability to work a flexible schedule
- An interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to work in a plasma center environment with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32 degrees F
- Ability to use required personal protective equipment, including protective eyewear, garments, gloves and cold gear
- Ability to sit or stand for an entire shift, bend, twist the neck and waist, and perform frequent hand and foot movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity, color perception/discrimination, and correctable near and far vision requirements
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform complex tasks under variable and changing conditions
- Ability to relate sensitive information to diverse groups
