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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring confidentiality and compliance with health standards. Strong customer service skills are essential for interacting with donors and addressing their needs effectively.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsAbility to Follow InstructionsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentInformation CompletenessConfidentiality MaintenancePhysical Coordination
Soft Skills
Customer InteractionListening SkillsSensitivity to Diverse Groups
Certifications & Qualifications
State Licensures or Certifications
Industry Keywords
Plasma CenterBiological FluidsInfectious Organisms
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks under variable demands and changing conditions
Requirements
What you’ll need- High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to perform precise coordinated finger, hand, and wrist movements
- Ability to perform frequent hand and foot movements, including occasional squatting, crouching, or sitting on heels
- Ability to lift 15 lbs. routinely, with a maximum lift of 50 lbs.
- Hearing acuity essential
- Color perception/discrimination and correctable near and far vision requirements
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
- Ability to sit or stand for the entire shift, bend, and twist the neck and waist
- Ability to relate sensitive information to diverse groups
Benefits
Comp & perks- Regular Full-Time employment
- Training provided for the Donor Center Technician role
- Personal protective equipment provided/required, including protective eyewear, garments, gloves, and cold gear
