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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates the ability to conduct pre-donation medical screenings while ensuring donor confidentiality and providing superior customer service. Capable of performing complex tasks in a plasma center environment, adhering to safety protocols and maintaining high standards of donor interaction.
Highest-signal resume keywords
Pre-Donation Medical ScreeningCustomer Service StandardsState Licensures or CertificationsPersonal Protective Equipment UsageComplex Task Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical ScreeningDonor AssessmentInformation CompletenessBiological Fluid HandlingEquipment Operation
Soft Skills
Interpersonal CommunicationListening SkillsSensitivity to Diverse Groups
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
Plasma CenterDonor ConfidentialityInfectious OrganismsFlexible ScheduleSafety Protocols
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and perform set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
Requirements
What you’ll need- High School diploma or GED
- Ability to work a flexible schedule
- Superior customer service standards
- Interest in making a difference in the world
- Obtain required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand spoken information
- Ability to perform a wide range of complex tasks under variable demands and changing conditions
- Ability to relate sensitive information to diverse groups
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold below 32°F
- Ability to use required personal protective equipment
- Ability to sit or stand for an entire shift, bend, twist the neck and waist, and perform frequent hand and foot movements
- Ability to make precise coordinated finger, hand, and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Hearing acuity essential
- Correctable near and far vision and color perception/discrimination requirements
Benefits
Comp & perks- Grifols provides training for the Donor Center Technician role
- Equal employment opportunities and consideration consistent with applicable laws
