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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while conducting pre-donation medical screenings and assessing donor suitability. Capable of following detailed instructions and maintaining donor confidentiality in a dynamic environment.
Highest-signal resume keywords
High School Diploma Or GEDCustomer Service StandardsState Licensures Or CertificationsAbility To Follow Oral And Written InstructionsHearing Acuity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Pre-Donation Medical ScreeningDonor AssessmentInformation CompletenessPrecise Finger, Hand And Wrist MovementsAbility To Lift 15 Lbs. RoutinelyAbility To Work Sitting Or StandingAbility To Work In A Plasma Center
Soft Skills
Ability To Listen And UnderstandAbility To Relate Sensitive InformationFlexibility
Industry Keywords
Donor ConfidentialityBiological FluidsInfectious OrganismsExtreme Cold Exposure
About the role
Key responsibilities & impact- Conduct pre-donation medical screening
- Interact with donors and respond to customer needs
- Assess donor suitability and engage in set-up
- Provide appropriate feedback to ineligible donor candidates
- Ensure all donor screening information is complete
- Ensure donor confidentiality
- Perform a wide range of complex tasks in response to variable demands and changing conditions
Requirements
What you’ll need- A High School diploma or GED
- Superior customer service standards
- Ability to work a flexible schedule
- Interest in making a difference in the world
- Obtains required state licensures or certifications where applicable
- Ability to comprehend and follow oral and written instructions
- Ability to listen to and understand information presented through spoken words and sentences
- Ability to perform within the guidance of oral or written instructions
- Ability to relate sensitive information to diverse groups
- Hearing acuity
- Color perception/discrimination
- Near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye
- Ability to perform precise, coordinated finger, hand and wrist movements
- Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
- Ability to work sitting or standing for an entire shift, bending and twisting the neck and waist
- Ability to squat, crouch or sit on one's heels when required
- Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment and extreme cold below 32 degrees F
Benefits
Comp & perks- Up to 4% of the company bonus pool
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- PTO
- Paid holidays
- Up to 5% 401(K) match
- Tuition reimbursement
- Opportunities for professional growth and career progression
- Personal protective equipment, including protective eyewear, garments, gloves and cold gear